Hunk of Junk
I purchased the machine and 2 months later it overheated while cleaning and stopped working entirely. It can be fixed but you have to pry the thing open and press a hidden reset button. Support just sent me a new one. The new one worked great for about 3 days, then it started leaking all around the K-Cup resulting in half strength coffee full of grounds. Support sent me a 3rd machine. Just set the 3rd machine up and it will only make about 8 oz of coffee on the 12 oz setting. I will never buy another Keurig product. Search online for other customers' experiences (Reddit). Keurig has released a defective design and they know it. They will just have you go thru the same troubleshooting steps, send a you a new brewer, and eventually it seems like they hope you'll just give up.